Refused Delivery: If your order is refused upon delivery and returned to us, we will charge a restocking fee of $15 plus any return shipping charges. All items must be reported within the 7 day return policy period. Please reference your order number and we will provide instructions for returning the item and obtaining the correct replacement.
Our Mistake: If you have received an incorrect item different from the actual item that you placed, please send an email call us at 60. Claims for broken goods must be made with the Shipping Company. Inspect your items immediately upon receipt of goods. These products cannot be exchanged or returned unless found defective. Due to the sensitive nature of products made from glass, we are unable to accept returns on these items. Certain products listed below cannot be returned: Please note that the product you want to exchange must be unopened and unused in their original packaging and condition Shipping charges are the responsibility of the customer. Once you have received your return authorization number, please write it on the outside of the package and send it to:Įxchanges: Ordered the wrong item? Simply place an order online for the correct item and return any item(s) that you do not want in their original condition following the instructions above. We will not be able to honor credits of merchandise that comes back to us damaged. Please make sure to indicate your order number, the item(s) you wish to return, the reason and package the items well. You must request a return authorization number by sending us an email to by calling us at 60 We also recommend that you purchase a submersible thermometer such as the magnetic thermometer or the standing thermometer.You may return unopened and unused products (excluding those listed below) in their original packaging and condition within 7 days of receipt for a refund equal to the product amount (not including shipping charges). To ensure the water condition is safe for the fish, it is important to make frequent partial water changes and to use a water conditioner.Īs for temperature, which greatly influences the health of bettas, we offer a pre-set submersible heater designed specifically for small aquariums. Note: Although there is not enough space for a filter, this aquarium has been specifically designed to facilitate partial water changes daily, which compensates for the lack of a traditional filtration system. This product is also available in black and in blue. Dimensions: 15.8 cm L x 15.8 cm H x 15.8 cm D (6 ¼ in x 6 ¼ in x 6 ¼ D) 2.5L (0.7 US gal) clear plastic cube aquarium with frame and EZ care feature The aquarium's small size takes up very little space and its chic design allows it to blend in nicely with a variety of household or office settings such as counters, desks, bookshelves or coffee tables. When the reservoir is filled just remove, empty and replace it. By adding clean water, debris gets flushed to the bottom of the tank and then out to the reservoir located on the back. Simply add clean water and the EZ care self-cleaning feature does the rest. Now there's no need to get your hands wet disturb your Betta or disrupt your aquarium decor in order to perform routine water changes. The white Marina Betta EZ Care Aquarium provides a no mess, no stress maintenance solution.